U.S.: Kroger partners with UPS, USPS, and FedEx
Kroger is working with UPS, USPS, and FedEx to bring package-delivery and pick-up services to its stores, Business Insider reports.
Kroger plans to test the program, called Kroger Package Services (KPS), in about 220 stores in 2019, according to internal documents reviewed by Business Insider.
Select Kroger stores accept packages from the three major carriers and store them in a secure area until customers pick them up.
The program also allows shoppers to drop off pre-labeled packages or bring in unboxed items for shipping anywhere in the US.
In documents provided to employees and viewed by Business Insider, Kroger touted the program as a benefit to both shoppers and to the company's stores.
"When customers enter our doors to take advantage of KPS, there is a high likelihood they will purchase additional items in store," one document reportedly stated.
A spokesperson told Business Insider: "Kroger Package Services is one of several ongoing tests we have in market to further develop our portfolio of seamless customer experiences.
"The pilot allows us to test and learn in a retail setting, gaining useful insights from both customers and associates."
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